About this role
Member Services Representative (Temporary) (Bilingual) at Central California Alliance for Health. Location: Merced or Merced County or Mariposa County or Monterey County or San Benito County or Santa Cruz County or Fresno or Bakersfield or San Luis Obispo. Role: answering calls, coordinating transportation, providing support Requirements: Bilingual Spanish/English, high school diploma or equivalent, 2+ years customer service experience (Associate's may substitute 1 year), proficiency with Microsoft Word/Outlook/Excel, strong phone-based customer service and conflict resolution skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams Commitment: Full Time, Temporary Workplace: Hybrid Languages: English, Spanish