About this role
Member Services Representative (Temporary) (Bilingual) at Central California Alliance for Health. Location: Monterey County or Santa Cruz County or Merced County or San Benito County or Mariposa County or Salinas or Scotts Valley. Role: answering calls, coordinating transportation, assisting members Requirements: Bilingual Spanish/English required; high school diploma or equivalent; minimum 2 years customer service experience in member services/health care/public assistance or call center (Associate's may substitute for 1 year); proficiency with Microsoft Word, Outlook, Excel and Windows; strong phone, conflict resolution, and member communication skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Windows, Microsoft Teams Commitment: Temporary Workplace: Hybrid Languages: English, Spanish