About this role
Contact Support Center Representative at ASG. Location: Lawrence, Massachusetts, United States. Role: obtaining information, assessing eligibility, managing cases Requirements: High school diploma, 2+ years customer support experience, CRM/ intake database proficiency (Salesforce a plus), strong data entry and communication skills, reliable home internet, occasional evenings/weekends and infrequent travel. Category: Customer Service Seniority: Entry Level Tools: Salesforce, CRM Commitment: Full Time Workplace: Hybrid Languages: English