About this role
Customer Service Representative at Shop Harbour. Location: Fountain Valley, California, United States. Role: providing support, resolving issues, documenting interactions Requirements: 1–3 years customer service experience in retail/e‑commerce/trade; strong written and verbal communication, empathy, problem-solving; proficiency with NetSuite, Hiver, and Shopify; flexibility for weekends/extended hours. Category: Customer Service Seniority: Entry Level Tools: NetSuite, Hiver, Shopify Commitment: Full Time Workplace: Onsite Languages: English