About this role
Technical Support Representative (Contact/Call Center) at Ezee Fiber. Location: Houston, Texas, United States. Role: troubleshooting issues, documenting interactions, escalating issues Requirements: High school diploma or equivalent, 1+ years technical support experience (1-3 years preferred), telecom/FTTH experience preferred, strong communication, CRM and Microsoft Office proficiency, ability to work evenings/third shifts and weekends. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, CRM Commitment: Full Time Workplace: Onsite Languages: English