About this role
Bilingual Technical Support Representative (Contact/Call Center) at Ezee Fiber. Location: Houston, Texas, United States. Role: troubleshooting issues, documenting interactions, escalating issues Requirements: High school diploma, 1–3 years technical support experience (telecommunications/FTTH preferred), bilingual Spanish required, proficiency with CRM and Microsoft Office, strong communication and analytical skills. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English, Spanish