About this role
Technical Service Support Representative at Sealed Air Corporation. Location: Ayer, Massachusetts, United States. Role: diagnosing issues, providing support, documenting feedback Requirements: Associate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI Commitment: Full Time Workplace: Onsite Languages: English