About this role
CDI - Chargé(e) du Service Après-Vente (F/H) at Hermès (Suisse) SA. Location: Geneva or Paris. Role: managing requests, coordinating repairs, handling communication Requirements: 3+ years in after-sales or similar role in luxury/hospitality/e-commerce, excellent communication and interpersonal skills, fluent French and English, strong IT skills, ability to handle sensitive situations and coordinate repairs/suppliers. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: French, English