About this role
Call Center Representative at Planned Parenthood CWNY. Location: Rochester, New York, United States. Role: answering calls, scheduling appointments, recording data Requirements: High school diploma/GED required; 2 years call center or phone healthcare experience preferred; strong verbal/written communication, HIPAA knowledge, data entry/EMR proficiency, ability to work rotating evenings/weekends, reliable transportation, bilingual candidates encouraged. Category: Customer Service Seniority: Entry Level Tools: EHR, Real Time Service Commitment: Full Time Workplace: Onsite Languages: English