About this role
Customer Support Representative at Procore. Location: Heredia, Heredia Province, Costa Rica. Role: managing cases, troubleshooting issues, documenting records Requirements: Fluent English, 1+ years contact center (or 2+ years related customer support), high school diploma/GED, strong written/verbal communication, multitasking, troubleshooting, ability to meet KPIs and follow processes. Category: Customer Service Seniority: Entry Level Tools: Procore Commitment: Full Time Workplace: Hybrid Languages: English