About this role
Call Center Representative - Bilingual Spanish at Florida ENT Associates. Location: Pembroke Pines, Florida, United States. Role: answering calls, scheduling appointments, documenting interactions Requirements: High school diploma required. Handles inbound/outbound calls, scheduling, verifying patient and insurance information, and documenting interactions in EMR. Call center or medical office experience and medical terminology knowledge preferred. Spanish/English bilingual preferred. Category: Customer Service Seniority: No Prior Experience Required Tools: Electronic Medical Records (EMR) Commitment: Full Time Workplace: Onsite Languages: Spanish, English