About this role
Member Contact Center Representative I (After training 100% Remote Position) at Transportation Federal Credit Union. Location: Alexandria or District of Columbia or Maryland or Virginia or Boston or Cambridge. Role: assisting members, processing transactions, cross-selling services Requirements: 6+ months experience, high school/GED, strong phone and communication skills, proficiency with Microsoft Word and Excel, ability to process member transactions, follow policies including BSA/AML and OFAC, and provide courteous member service. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English