About this role
Customer Support Operations at Transunion. Location: Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton. Role: resolving inquiries, processing orders, managing tickets Requirements: 4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM Commitment: Full Time Workplace: Hybrid Languages: English