About this role
Customer Service Representative/Operator - Medical Office at Ironwood Cancer & Research Centers. Location: Chandler, Arizona, United States. Role: answering calls, triaging calls, routing calls Requirements: Triage and route incoming medical calls using EMR, meet call quotas, type and use computer systems, de-escalate difficult calls; medical terminology and 1-2 years medical phone experience preferred. Category: Customer Service Seniority: Entry Level Tools: Electronic Medical Records (EMR), Microsoft Office, Microsoft Word, Microsoft Excel, Internet Commitment: Full Time Workplace: Onsite Languages: English