About this role
Software Support Representatives at Foundation Software. Location: Strongsville, Ohio, United States. Role: responding clients, tracking issues, documenting details Requirements: Provide top-level software support, 3–4 hours phone support daily, strong communication, critical thinking, Microsoft Word/Excel and CRM knowledge; college degree preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Salesforce, CRM Commitment: Full Time Workplace: Onsite Languages: English