About this role
Customer Care Representative (f/m) at Fedex. Location: Katowice, Silesian Voivodeship, Poland. Role: handling calls, providing guidance, resolving issues Requirements: Handle inbound customer contacts by phone/chat/email, provide service guidance, resolve issues, identify business opportunities, and collaborate with internal teams. Requires Polish and English (min B1) and basic computer/navigation skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: Polish, English