About this role
Customer Service Representative Senior - Austin Water at City of Austin. Location: Austin, Texas, United States. Role: researching inquiries, processing accounts, creating reports Requirements: High school diploma or equivalent plus 4 years' experience in billing, credit counseling, or customer service; knowledge of billing/accounting, customer relations, and database/reporting; ability to train and lead staff. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, GIS, Computerized Maintenance Management Systems Commitment: Full Time Workplace: Onsite Languages: English, Spanish