About this role
Technical Support Data Representative II at Zoll. Location: Chelmsford, Massachusetts, United States. Role: providing support, managing cases, escalating issues Requirements: Provide technical and data support for medical device/software products via phone and email, perform accurate Oracle data entry, participate in on-call rotation; requires 3+ years support experience and CIS degree or equivalent. Category: Customer Service Seniority: Mid Level Tools: Oracle, Windows Operating Systems, Server environments, SQL, Bluetooth, Wi‑Fi, LogMein, WebEx Commitment: Full Time Workplace: Hybrid Languages: English