About this role
Customer Experience Representative at A. M. Castle & Co.. Location: Wichita, Kansas, United States. Role: generating quotes, processing returns, managing accounts Requirements: Bachelor's degree or equivalent experience; strong communication and customer service skills; proficiency with ERP, CRM, and order management systems; attention to detail for quotes, certifications, credits, and returns. Category: Customer Service Seniority: Entry Level Tools: ERP, CRM, Order management systems Commitment: Full Time Workplace: Onsite Languages: English