About this role
Rep II, Customer Service at Southern Company. Location: Virginia Beach, Virginia, United States. Role: answering inquiries, processing orders, coordinating requests Requirements: Handle complex customer billing, credit, service and emergency inquiries in a high-volume call center; maintain customer records and regulatory compliance. Requires HS/GED, 1-2 years utility or call center experience, strong communication, analytical and keyboarding skills, flexible schedule. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English