About this role
Guest Relations Representative at Smoky Mountain Resorts. Location: Sevierville, Tennessee, United States. Role: welcoming guests, handling inquiries, managing check-ins Requirements: High school diploma, front-desk or hospitality experience preferred, strong English communication (Spanish interpretation as needed), able to work weekends/holidays, able to lift up to 50 lbs, proficiency with Outlook and property management systems. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Paycor, Maestro, Purple Cloud, Guest XMS Certifications: tosha Commitment: Full Time Workplace: Onsite Languages: English, Spanish