About this role
Customer Service Identity Alerts Representative at Gen. Location: Tempe, Arizona, United States. Role: managing cases, assisting members, documenting work Requirements: 1+ year customer service or call center experience preferred; high school diploma or equivalent; strong verbal/written communication, critical thinking, attention to detail, and ability to follow processes; familiarity with fraud/identity protection a plus. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Salesforce Certifications: fcra Commitment: Full Time Workplace: Onsite Languages: English