About this role
Customer Service Rep at Pentera. Location: New York City, New York, United States. Role: responding inquiries, resolving issues, logging interactions Requirements: Provide customer support via phone, email, and chat; use CRM systems (e.g., Zendesk, Salesforce); strong communication, problem-solving, multitasking, and organizational skills; high school diploma required; bachelor's preferred. Category: Customer Service Seniority: Entry Level Tools: CRM, Zendesk, Salesforce Commitment: Full Time Workplace: Onsite Languages: English