About this role
Technical Support Representative at Peek Travel Inc.. Location: Mexico City or Mexico or Cabo San Lucas or Monterrey or Guadalajara or Cancún. Role: resolving inquiries, crafting responses, troubleshooting issues Requirements: 2+ years customer service/technical support; full-time availability (5 consecutive days, may include weekend); excellent English written and oral communication; reliable high-speed WiFi and home workspace; strong troubleshooting and customer-facing skills. Category: Customer Service Seniority: Entry Level Tools: PeekPro, Zendesk, Salesforce, JIRA, Slack, G-Suite Commitment: Full Time Workplace: Remote Languages: English