About this role
Customer Service Rep at Redox. Location: New York, New York, United States. Role: responding inquiries, resolving issues, documenting interactions Requirements: Provide customer support via phone, email, and chat; use CRM to log interactions; troubleshoot and escalate issues; strong communication, problem-solving, and organizational skills required. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Salesforce Commitment: Full Time Workplace: Onsite Languages: English