About this role
Contact Center Representative at Community Blood Center, Inc.. Location: Appleton, Wisconsin, United States. Role: managing calls, scheduling appointments, updating records Requirements: Manage high-volume inbound/outbound calls, schedule donor appointments, update donor records, follow call scripts, meet productivity targets, and maintain confidentiality and professionalism. Category: Customer Service Seniority: Entry Level Tools: CRM System, contact management systems, call center software Commitment: Full Time Workplace: Onsite Languages: English