About this role
ALABANG COLLECTIONS REPRESENTATIVE (external) at Genpact. Location: Muntinlupa or Alabang. Role: collecting debt, reconciling accounts, resolving disputes Requirements: Perform outbound/inbound collections, negotiate repayments, reconcile accounts, maintain records, resolve disputes, and meet collection KPIs. Bachelor's degree listed; certifications such as CDP and customer service preferred. Category: Customer Service Seniority: Entry Level Tools: CRM Certifications: cdp, professional customer service Commitment: Full Time Workplace: Onsite Languages: English