About this role
ALABANG COLLECTIONS REPRESENTATIVE (external-google) at Genpact. Location: Muntinlupa or Alabang or Philippines. Role: collecting debt, reconciling accounts, resolving disputes Requirements: Handles outbound/inbound collections, negotiates repayments, reconciles accounts, maintains records, meets collection KPIs; requires a bachelor\u0002s degree in listed fields and relevant customer service/collections skills. Category: Customer Service Seniority: Entry Level Tools: CRM, LinkedIn Learning Certifications: cdp, professional customer service Commitment: Full Time Workplace: Onsite Languages: English