About this role
Customer Excellence Representative (German language) at Ironmountain. Location: Cluj-Napoca, Cluj County, Romania. Role: managing inquiries, processing orders, resolving complaints Requirements: Advanced German and English, strong written/verbal communication, MS Office and CRM (Salesforce) experience, administrative process knowledge, customer service, critical thinking, attention to detail. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Salesforce, IM Connect Commitment: Full Time Workplace: Onsite Languages: German, English