About this role
Analist Servicii Clienti at Ironmountain. Location: Cluj-Napoca, Cluj, Romania. Role: investigating issues, handling inquiries, escalating issues Requirements: Advanced French and English communication, strong PC skills (MS Office, CRM), attention to detail, critical thinking, empathy, and ability to prioritize in an international environment. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM platforms, Communities, Iron Mountain Connect Commitment: Full Time Workplace: Hybrid Languages: French, English