About this role
Call Center Representative - Somali Speaking at HEART OF OHIO FAMILY HEALTH CENTERS. Location: Columbus, Ohio, United States. Role: answering phones, scheduling appointments, updating records Requirements: Answer phones, provide patient/customer service, schedule and confirm appointments, gather and update confidential patient and insurance information, ensure HIPAA compliance, and use EHR (Allscripts) and office systems. Category: Customer Service Seniority: Entry Level Tools: Electronic Health Records (EHR), Allscripts Commitment: Full Time Workplace: Onsite Languages: English, Somali