About this role
Customer Service Representative - Tier 1 at WINDSOR FASHIONS LLC. Location: Santa Fe Springs, California, United States. Role: providing service, documenting interactions, troubleshooting issues Requirements: Provide multi-channel customer support using Zendesk and Shopify, document interactions, meet KPIs, type 45 WPM, HS diploma, flexible availability including evenings, weekends, and holidays. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Shopify, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English, Spanish