About this role
Technical Support Representative - Enterprise & Desktop at Logitech. Location: Mexico. Role: troubleshooting issues, resolving tickets, assisting tier1 Requirements: 3+ years technical support experience (1+ year remote); strong knowledge of Windows and Mac OS, USB, wireless and Bluetooth; 2+ years supporting software with hardware; fluent English; 4-year degree or equivalent experience. Category: Customer Service Seniority: Mid Level Tools: Windows, Mac OS, Salesforce, Oracle, Zendesk, Confluence, Asana Commitment: Full Time Workplace: Remote Languages: English