About this role
Customer Care Representative Tier II at Cmcenergy. Location: Massachusetts, United States. Role: conducting calls, scheduling appointments, resolving issues Requirements: Call center/customer service experience preferred, high school diploma required, strong verbal and written communication, Microsoft Office proficiency, ability to meet performance metrics and work a flexible schedule. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, CRM Commitment: Full Time Workplace: Onsite Languages: English