About this role
Customer Service Representative at Thomson Reuters. Location: Santiago, Santiago Metropolitan Region, Chile. Role: managing portfolio, conducting QBRs, negotiating renewals Requirements: 3+ years B2B customer success/account management experience, technical/professional degree, experience running QBRs and renewals, advanced Salesforce and SAP familiarity, strong communication and retention focus. Category: Customer Service Seniority: Mid Level Tools: Salesforce CRM, SAP, Microsoft Office, Microsoft Teams Commitment: Full Time Workplace: Hybrid Languages: Spanish