About this role
Universal Chat Representative, Customer Experience (Mumbai, MH, IN, 400093) at Global Industrial Company - Industrial & Commercial Supplies. Location: Mumbai, Maharashtra, India. Role: owning interactions, resolving inquiries, placing orders Requirements: 2+ years chat experience, high school diploma/GED, experience in metric-driven environments; ability to resolve order/shipping inquiries, create quotes, place orders, check inventory, and document interactions. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English