About this role
Customer Success Representative at EBSCO Industries Inc. Location: Birmingham, Alabama, United States. Role: providing support, resolving inquiries, recording interactions Requirements: 2+ years remote customer service experience, HS/GED (college preferred), strong communication and troubleshooting skills, able to work flexible schedule including evenings and weekends, reliable internet and phone, experience with phone queues and CRM. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time, Seasonal Workplace: Remote Languages: English