About this role
Customer Service Representative II at ImageFIRST. Location: King of Prussia, Pennsylvania, United States. Role: resolving issues, managing communications, documenting interactions Requirements: High school diploma required (associate or bachelor’s preferred), 2+ years customer service experience, strong escalation handling, CRM experience, intermediate Microsoft Excel and PowerPoint, clear written and verbal communication. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English