About this role
Optical Lab Customer Service Representative Tier II at ABB Optical. Location: Auburn Hills, Michigan, United States. Role: Assist customers, Resolve issues, Provide shipping/tracking support Requirements: High school diploma; 2 years of general customer service (1 year optical) plus ability to handle calls, emails; PC proficiency; MS Office; outbound/inbound calls; problem resolution. Category: Customer Service Seniority: Entry Level Tools: MS Office (Excel, Word, Adobe), Windows PC, Email, Browser Commitment: Full Time Workplace: Onsite Languages: English