About this role
Customer Experience Representative 1 at Lumens. Location: Sacramento, California, United States. Role: supporting customers, managing orders, documenting interactions Requirements: Customer service experience preferred; strong written and verbal communication; comfortable supporting customers via phone, chat, and email; attention to detail, problem-solving, multitasking, and willingness to learn product and systems. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English