About this role
UCaaS Help Desk Support Representative at Vatic Outsourcing. Location: Marietta, Georgia, United States. Role: resolving issues, managing provisioning, providing onboarding Requirements: Provide UCaaS technical support, troubleshoot voice/video/messaging, perform MACD provisioning, onboard users, and use Microsoft Office/Excel. College degree and 1+ years telecom/UCaaS/help desk experience. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Microsoft Excel, Vonage, 8x8, Zoom Commitment: Full Time Workplace: Onsite Languages: English