About this role
Patient Relations Representative - Temporary Full Time at Southlake. Location: Newmarket, Ontario, Canada. Role: investigating feedback, resolving complaints, liaising staff Requirements: Baccalaureate in a healthcare discipline required; 3+ years recent patient relations experience; training in complaint management, mediation, conflict negotiation, and crisis intervention; regulatory college membership required. Category: Communications and Public Affairs Seniority: Mid Level Tools: Microsoft Office 365, Microsoft Outlook, RL Solutions Database Certifications: complaint management, mediation training, conflict negotiation, crisis intervention, regulatory college membership Commitment: Full Time, Temporary Workplace: Hybrid Languages: English