About this role
Technical Customer Service Representative at Qtsdatacenters. Location: Suwanee, Georgia, United States. Role: troubleshooting issues, answering phones, managing tickets Requirements: 1+ year IT customer-support experience; certifications such as CompTIA A+/Network/Security+ or Microsoft certs; Associate's degree or equivalent; ServiceNow and Microsoft Office experience; foundational networking knowledge; US citizenship required. Category: Customer Service Seniority: Entry Level Tools: ServiceNow, Microsoft Office Certifications: comptia a+, comptia network, comptia security+, microsoft 365 fundamentals, microsoft office specialist Commitment: Full Time Workplace: Onsite Languages: English