About this role
Veterinary Contact Center Representative at ANIMAL EMERGENCY & REFERRAL CENTER OF MINNESOTA. Location: Oakdale, Minnesota, United States. Role: answering calls, gathering information, documenting records Requirements: Answer incoming calls, triage emergencies using protocols, gather patient/client information, route messages, and maintain accurate electronic medical records; strong communication and calmness under pressure preferred. Category: Customer Service Seniority: Entry Level Tools: electronic medical record, multi-line phone systems Commitment: Full Time Workplace: Onsite Languages: English