About this role
Team Lead - Dispatch Service at Coats. Location: La Vergne, Tennessee, United States. Role: supervising team, handling escalations, dispatching technicians Requirements: 2+ years customer service experience required (3-5 preferred); 1-3 years supervisory experience preferred. High school diploma/GED required. Strong leadership, communication, organization, and PC skills; proficiency with contact center technology and multi-screen environments. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English