About this role
Customer Service Representative at Sbdinc. Location: Medellín, Antioquia, Colombia. Role: handling inquiries, updating accounts, training employees Requirements: High school diploma, 6 months to 1 year customer service/call center experience, proficient with Microsoft Office; SAP, Salesforce, Zendesk preferred; KPI interpretation and strong English communication skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SAP, Salesforce, Zendesk Commitment: Full Time Workplace: Hybrid Languages: English