About this role
Call Center Oper. at Michigan Orthopedic Center. Location: Lansing, Michigan, United States. Role: answering calls, scheduling appointments, verifying insurance Requirements: Prior call center/medical front-office experience required; ability to handle high call volumes, schedule appointments, verify insurance, scan/index records, and provide strong customer service. Category: Customer Service Seniority: Mid Level Tools: multi-line phone system, scheduling software, electronic health records Commitment: Full Time Workplace: Onsite Languages: English