About this role
Call Center Tier 1 - 3rd Shift (On-site Holland, OH) at Velocity A Managed Services Company. Location: Holland, Ohio, United States. Role: answering calls, escalating tickets, updating tickets Requirements: High school diploma/GED, strong telephone communication, Microsoft Office experience, ability to multitask, remain calm, follow ticket protocols, and work overnight shift including one weekend day. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English