About this role
Field Specialist I, Advanced Product Technical Support at Ricoh Careers. Location: Duluth, Georgia, United States. Role: responding calls, troubleshooting equipment, documenting issues Requirements: 5+ years service repair/maintenance experience in office automation, 1 year as product support, HS diploma or BS degree/technical training, two of HDI Customer Service Representative/CompTIA A+/CompTIA Network+, strong communication and troubleshooting skills. Category: Information Technology Seniority: Senior Level Certifications: hdi customer service representative, comptia a+, comptia network+ Commitment: Full Time Workplace: Hybrid Languages: English