About this role
Technical Support Representative at Brady Corporation. Location: Cranberry Township or Pittsburgh. Role: providing support, troubleshooting systems, documenting cases Requirements: Provide first-level technical support for automated laser engraving and pin marking systems via phone, email, and case management; perform remote diagnostics using desktop tools and multimeters, document and escalate cases, and travel for training as needed. Category: Customer Service Seniority: Entry Level Tools: remote desktop tools, case management systems, multimeters Commitment: Full Time Workplace: Onsite Languages: English